We pride ourselves on delivering high quality IT support tailored to your needs
Whether you are a small business owner or managing a larger entity, we've got you covered with our range of IT services.
For Small Businesses
We understand that small businesses need reliable and affordable IT support. Our services are design to provide you with peace of mind, knowing that your technology is in safe hands. From troubleshooting and maintenance to ad-hoc support, we are here to keep your operations running smoothly.
For Larger Businesses
As your business grows, so do your IT needs. That's where Sistemz can help. Sistemz offers comprehensive IT solutions for larger enterprises, including dedicated helpdesk support, business antivirus tools and networking services. We encourage our larger clients to explore our premium offerings at Sistemz to ensure that your IT infrastructure scales seamlessly with your business growth.
Step 1 – Choose Your Support Style
Pay-As-You-Go Support
Best for occasional or reactive support
Ideal if you only need help a few times a year and prefer flexibility.
£70 per hour (VAT exclusive)
Remote or on-site support
48-hour standard response
No contract, no commitment
Ideal if you only need help a few times a year and prefer flexibility.
Monthly Support Plan
Best for businesses who want predictable costs and ongoing support
All monthly plans include unlimited remote support during business hours.
- Solo - Designed for single user businesses
- Starter - Ideal for small teams
- Grow - For scaling teams who need faster response and proactive oversight
Quarterly Support Blocks
Ideal for: Growing businesses needing regular support without full-time IT management
Set hours per quarter (e.g., 10–20 hours) for support services only (Webroot services, whether managed or unmanaged, are not included)
Priority response within 24 hours
Discounted rates on additional hours: £60/hour (compared to standard PAYG rates)
Optional add-ons (backup monitoring, Microsoft 365 admin, etc.)
Up to 5 unused hours may roll over to the next quarter
Clients will be notified when 80% of their hours are used, with the option to top up at the same discounted rate
Benefits: Peace of mind without monthly tie-in. Encourages continuity while remaining flexible for businesses with fluctuating needs.
10 hours/quarter at £500 (equivalent to £50/hour)
Project Work & Installations
We support:
New PC and laptop setup
Data migration and secure transfer
System transitions and upgrades
Network installations
Secure device wiping and disposal
Projects are quoted individually after consultation.
We can work on-site or prepare devices in advance — whatever suits your schedule.
Step 2 – Add Security & Protection
Endpoint & DNS Protection
Antivirus protection
Web filtering
Optional monitored & reported device
Flexible licensing per device.
Cloud Backup (Including Microsoft 365 Backup)
Protect your business from accidental deletion, ransomware, or long-term data loss.
Important: Microsoft 365 provides retention policies, not full backup protection. We can implement secure third-party backup for email, SharePoint and OneDrive data where required.
Device Health Monitoring
Proactive monitoring to identify issues before they disrupt your business.
Emergency Call Out Priority
Reduced call-out fees and priority response when urgent on-site support is required.
Step 3 – Cloud Services & Licencing
Microsoft 365 Licences
Business Standard, Business Basic, and other licence types
Monthly or annual billing options
Migration and tenant transition support
Ongoing management and administration
Licencing costs vary depending on subscription type and billing cycle.
We’ll confirm exact pricing during consultation.
Google Workspace
Not Sure Which Option Is Right?
If you’re unsure whether Pay-As-You-Go, Quarterly, or a monthly plan is right for you, we’ll talk it through and recommend what genuinely fits your business — not what suits us.
Book a consultation or contact us to discuss your requirements.
