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Sistemz

Support for Home Users

We believe technology should work for everyone, not just for businesses. Whether you are a home worker juggling remote tools, a parent managing family tech, or someone who just wants peace of mind when things go wrong, our residential support packages are designed with simplicity, flexibility, and reassurance in mind.

You can choose a one-time fix when you need us, or select a package like Home Essentials or Home Premium for regular access, priority booking, and added value like health checks and security tools.

TIP: If you work from home or run a side business, you might also benefit from our Solo Package, giving you named-user access, business-grade response times, and scalable options as you grow.

What We Offer

Remote and telephone tech support

Whether you’ve bought a new computer, need your printer and Wi-Fi set up properly, or want to install a Sonos sound system throughout your home or office — we can help get everything working smoothly

Device Setup & Smart Tech Provisioning

Whether you’ve bought a new computer, need your printer and Wi-Fi set up properly, or want to install a Sonos sound system throughout your home or office — we can help get everything working smoothly

Troubleshooting & Upgrade Services

Even reliable tech has its moments — whether it’s a slowing computer, a Wi-Fi dropout, or an unexpected error message. At Sistemz, we offer fast, friendly diagnostics and repairs for both home and business users.

Antivirus & Cloud Backup Management

For both home and business users, protecting your data and devices is critical — and often overlooked until it's too late. That’s why Sistemz offers reliable, managed antivirus and backup services to give you peace of mind every day.

Pricing & Subscriptions


​Pay as You Go

£55/hour incl. VAT (ad hoc troubleshooting, installations, one-off visits)

Remote Access/ Telephone Support
£27.50 / 30 minutes inc VAT. Have an issue that you need advice on or a quick and simple fix that doesn't require a call out?   

Subscriptions

  • Home Essentials
  • Home Plus
  • Home Premium